FAQ

Q:  What safety precautions are you taking as a company?

A:   We always shop solo, wear a mask and gloves, and stay a minimum of 2m away from other shoppers. We do not have any face-to-face interaction with our customers, all communication is done using technological means, as is payment. Groceries are dropped off at your door with the delivery person leaving as soon as payment is received.

Q:  What stores do you shop at?

A:  We shop at all local stores as well as large chain stores. We do NOT shop at Walmart or Costco.

Q:  How do I place an order?

A:  Fill out our online grocery list or contact us and we will email you a template to enter your groceries. Once we receive your grocery list, we will confirm your order.

Q:  What forms of payment do you accept?

A:  We accept E-transfers or Cash left in an envelope (no change provided).

Q:  What if you can't find what we ask for?

A:  Don’t worry, our mission is to make you feel like you’re at the store. If the shopper was unable to find the item you requested, you will be contacted about alternatives.

Please note, all items are subject to availability.

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